We look at the Saint Lucian business landscape, and there are some small businesses that have successfully survived for decades in the face of fierce increasing competition. Some well-known bakeries ...

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A satisfied customer is the best business strategy of all. I recently got a call from a client requesting Customer Service training. I suggested an alternative training programme entitled: Customer ...

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In my line of work I get the opportunity to work one-on-one with some businesses. It turns out while many have a documented business plan; very few have a strategic ...

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